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Envelope-to: lucy@adeyotconsult.com
Delivery-date: Wed, 07 Jan 2026 19:38:57 +0000
Date: Wed, 7 Jan 2026 13:32:28 -0600 (CST)
From: Zendesk Team <team@zendesk.com>
Reply-To: team@zendesk.com
To: lucy@adeyotconsult.com
Message-ID: <1429057890.922387524.1767814348192@abmktmail-batch1e.marketo.org>
Subject: Dr. Ayesha Khanna on 5 CX trends shaping 2026
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ilTJ7cwhZ_GaVtqUaR8BAxbGmIQE3J1w

Hi Lucy,

Customer expectations are evolving faster than ever. This year=E2=80=99s CX=
 Trends event is packed with cutting-edge insights and expert guidance to h=
elp you deliver faster, more personal experiences with next-gen AI.

During this one-hour event, you can expect to:
Hear from Dr. Ayesha Khanna, Co-Founder and CEO of ADDO AI, on AI, contextu=
al intelligence, and their impact on CX and business strategy

Gain real-world insights from BritBox, Cyncly, and other CX leaders

Get a first look at the 5 trends shaping customer experience in 2026

Learn how to turn insights into action during our live Q&A
Register now and get ready to walk away with expertise you can apply immedi=
ately.
Reserve your spot today <https://team.zendesk.com/ODE5LVJSUS0wNjAAAAGfOOrtn=
MXKSm5VL3DaFsPc1ZGy0KMui28Wl5s2xLXL7lRzosxd_ceM8_7u2JYKFytDaSIrXBk=3D>
Can=E2=80=99t make it? Register <https://team.zendesk.com/ODE5LVJSUS0wNjAAA=
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=3D> to get the recording.
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ok at the future of CX</div>
<div style=3D"text-align: center"><font face=3D"Verdana" size=3D"1">To view=
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<div>
 Hi Lucy,=20
<br>=20
<br>=20
</div>=20
<div>
 Customer expectations are evolving faster than ever. This year=E2=80=99s C=
X Trends event is packed with cutting-edge insights and expert guidance to =
help you deliver faster, more personal experiences with next-gen AI.=20
<br>=20
<br>During this one-hour event, you can expect to:=20
<br>=20
</div></td>=20
</tr>=20
</tbody>=20
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<tbody>=20
<tr>=20
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cellpadding=3D"0">=20
<tbody>=20
<tr>=20
<td>=20
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"0" align=3D"center" cellpadding=3D"0" cellspacing=3D"0" class=3D"t100" id=
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<tbody>=20
<tr>=20
<td style=3D" padding: 5px 0 15px 0; font-size: 16px; color: #11110D; line-=
height: 23.2px;" class=3D"mpad mktoText" id=3D"skgodkd7cd0ab60-75a8-4720-af=
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<table width=3D"600" style=3D"border: 0; color: #11110d; font-family: Inter=
, sans-serif; font-size: 16px; border-collapse: collapse;">=20
<tbody>=20
<tr style=3D"height: 50px;">=20
<td style=3D"width: 40px; text-align: center; vertical-align: middle;"><img=
 src=3D"https://info.zendesk.com/rs/819-RRQ-060/images/Icons_Checkmark_Grad=
ient.png" alt=3D"Checkmark icon" height=3D"26" width=3D"26" style=3D"vertic=
al-align: middle;"></td>=20
<td style=3D"vertical-align: middle; padding-left: 10px; text-align: left; =
line-height: 1.5;">Hear from <strong>Dr. Ayesha Khanna, Co-Founder and CEO =
of ADDO AI</strong>, on AI, contextual intelligence, and their impact on CX=
 and business strategy</td>=20
</tr>=20
<tr style=3D"height: 50px;">=20
<td style=3D"width: 40px; text-align: center; vertical-align: middle;"><img=
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ient.png" alt=3D"Checkmark icon" height=3D"26" width=3D"26" style=3D"vertic=
al-align: middle;"></td>=20
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line-height: 1.5;">Gain real-world insights from <strong>BritBox, Cyncly</s=
trong>, and other CX leaders</td>=20
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al-align: middle;"></td>=20
<td style=3D"vertical-align: middle; padding-left: 10px; text-align: left; =
line-height: 1.5;">Get a first look at the <strong>5 trends shaping custome=
r experience in 2026</strong></td>=20
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line-height: 1.5;">Learn how to <strong>turn insights into action</strong> =
during our live Q&amp;A</td>=20
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d: #FFFFFF;">=20
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:#D1F470;font-size:16px;text-align:center;-webkit-text-size-adjust:none; pa=
dding: 14px 30px 14px 30px; border-radius:16px; font-weight:600; line-heigh=
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d: #FFFFFF;">=20
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eight: 1px;">&nbsp;</td>=20
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Gifari Industries - BD Cyber Security Team