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Date: Wed, 14 Jan 2026 18:38:56 +0000 (UTC)
From: Zendesk <bevy@mailer2.zendesk.com>
Mime-Version: 1.0
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Subject: Zendesk Deep Dive | Build Smarter Workflows with Action Builder (Jan
 21)
Reply-To: bevy@mailer2.zendesk.com
To: lucy@adeyotconsult.com

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Zendesk Deep Dive | Build Smarter Workflows with Action Builder (Jan 21)
Hi there Zendesk community!We=E2=80=99re excited to invite you to our next =
Zendesk Deep Dive on January 21, where we=E2=80=99ll take a closer look at =
how teams are building smarter, more scalable workflows using Zendesk Actio=
n Builder.In this 60-minute session, we=E2=80=99ll walk through practical e=
xamples of how admins and operations teams can design multi-step workflows =
that work across AI and human agents, without needing engineering support. =
The focus will be on real use cases and approaches you can start applying r=
ight away.What we=E2=80=99ll cover:Action Builder basics and where it fitsH=
ow Action Builder works within the Zendesk platform to support workflows ac=
ross support, sales, IT, and more.Designing effective action flowsTips for =
building scalable automations that reduce manual work using click-to-config=
ure integrations.Rolling out AI-powered automationsBest practices for launc=
hing, governing, and driving adoption across teams.Live demos and Q&amp;AA =
guided walkthrough of Action Builder with time for questions and discussion=
.As always, this Deep Dive is designed to be practical, interactive, and fo=
cused on helping you get more value out of Zendesk alongside your peers.=F0=
=9F=91=89 Register today to save your spotWe hope to see you there,The Zend=
esk Community Team

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                    style=3D"background-color: #fff; padding: 25px 35px; te=
xt-align: left; font-family: 'Inter', 'Open Sans', Arial, sans-serif !impor=
tant; font-size: 14px; line-height: 20px;">
                    <table width=3D"100%" border=3D"0" cellpadding=3D"0" ce=
llspacing=3D"0"><tr><td style=3D"text-align: left; font-family: 'Open Sans'=
, Arial, sans-serif !important; font-size: 14px; line-height: 20px; padding=
: 0 0 10px; margin: 0;"><img class=3D"_richTextImage_11991_10" src=3D"https=
://res.cloudinary.com/startup-grind/image/upload/c_limit,w_530,dpr_2,f_auto=
,g_center,q_auto:good/v1/gcs/platform-data-zendesk/newsletters/email_banner=
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d></tr></table><table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspa=
cing=3D"0"><tr><td style=3D"text-align: left; font-family: 'Open Sans', Ari=
al, sans-serif !important; font-size: 14px; line-height: 20px; padding: 0 0=
 10px; margin: 0;">Hi there Zendesk community!</td></tr></table><table widt=
h=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><tr><td style=
=3D"text-align: left; font-family: 'Open Sans', Arial, sans-serif !importan=
t; font-size: 14px; line-height: 20px; padding: 0 0 10px; margin: 0;">We=E2=
=80=99re excited to invite you to our next <strong>Zendesk Deep Dive</stron=
g> on <strong>January 21</strong>, where we=E2=80=99ll take a closer look a=
t how teams are building smarter, more scalable workflows using <strong>Zen=
desk Action Builder</strong>.</td></tr></table><table width=3D"100%" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0"><tr><td style=3D"text-align: lef=
t; font-family: 'Open Sans', Arial, sans-serif !important; font-size: 14px;=
 line-height: 20px; padding: 0 0 10px; margin: 0;">In this 60-minute sessio=
n, we=E2=80=99ll walk through practical examples of how admins and operatio=
ns teams can design multi-step workflows that work across AI and human agen=
ts, without needing engineering support. The focus will be on real use case=
s and approaches you can start applying right away.</td></tr></table><table=
 width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><tr><td st=
yle=3D"text-align: left; font-family: 'Open Sans', Arial, sans-serif !impor=
tant; font-size: 14px; line-height: 20px; padding: 0 0 10px; margin: 0;"><s=
trong>What we=E2=80=99ll cover:</strong></td></tr></table><ul><li><strong>A=
ction Builder basics and where it fits</strong><br />How Action Builder wor=
ks within the Zendesk platform to support workflows across support, sales, =
IT, and more.</li><li><strong>Designing effective action flows</strong><br =
/>Tips for building scalable automations that reduce manual work using clic=
k-to-configure integrations.</li><li><strong>Rolling out AI-powered automat=
ions</strong><br />Best practices for launching, governing, and driving ado=
ption across teams.</li><li><strong>Live demos and Q&amp;A</strong><br />A =
guided walkthrough of Action Builder with time for questions and discussion=
.</li></ul><table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0"><tr><td style=3D"text-align: left; font-family: 'Open Sans', Arial, =
sans-serif !important; font-size: 14px; line-height: 20px; padding: 0 0 10p=
x; margin: 0;">As always, this Deep Dive is designed to be practical, inter=
active, and focused on helping you get more value out of Zendesk alongside =
your peers.</td></tr></table><table width=3D"100%" border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0"><tr><td style=3D"text-align: left; font-family: 'O=
pen Sans', Arial, sans-serif !important; font-size: 14px; line-height: 20px=
; padding: 0 0 10px; margin: 0;">=F0=9F=91=89 <a class=3D"" href=3D"https:/=
/u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatucawmc=
PHtUAF8B2OYaIqP-2BY0IKDSJThCrdjkyY1dT7ho8pCnKuACEESDKxzMN2SnsxMKaOEC9aXEUiE=
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trGh8vxHmKUxOLuuFa-2FP4wzXWvgDZCb48l9fm9IVrig5VuRkRvLrxeVjLuNcG-2FL9V2lvB-2=
BS4SbWgAbNolk9I0rc-2FY6yM-3D" rel=3D"noopener noreferrer nofollow" target=
=3D"_blank"><strong>Register</strong></a><strong> today to save your spot</=
strong></td></tr></table><table width=3D"100%" border=3D"0" cellpadding=3D"=
0" cellspacing=3D"0"><tr><td style=3D"text-align: left; font-family: 'Open =
Sans', Arial, sans-serif !important; font-size: 14px; line-height: 20px; pa=
dding: 0 0 10px; margin: 0;">We hope to see you there,<br /><strong>The Zen=
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Gifari Industries - BD Cyber Security Team