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Envelope-to: lucy@adeyotconsult.com
Delivery-date: Tue, 09 Sep 2025 13:15:55 -0400
Date: Tue, 9 Sep 2025 12:15:14 -0500 (CDT)
From: IT Glue <marketing@itglue.com>
Reply-To: marketing@itglue.com
To: lucy@adeyotconsult.com
Message-ID: <557995388.152619793.1757438114247@sjmktmail-batch1d.marketo.org>
Subject: [Upcoming webinar] AI-powered MSP success
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Gn7vKScBJD0tCKzDx9JiRxSJnTvcu8IsuHQ

Hi=C2=A0Lucy,

AI isn=E2=80=99t just a buzzword; it=E2=80=99s a game-changer for MSPs read=
y to work smarter, not harder. If you are still handling tickets and servic=
e workflows the same way you did ten or even two years ago, you=E2=80=99re =
leaving efficiency and profit on the table.

Register for our upcoming webinar <https://go.itglue.com/NTk2LUlOWC03MDQAAA=
GcznIpwqfcrzxgMJznMMHZTl8RNAMgp-rI2KaWDEnC0Za-kX2Y6GVGqYbb1DAbVQi8jVJRRnc=
=3D> on September 18 at 10 AM PT / 1 PM ET, and join a live panel of season=
ed MSP leaders, moderated by Erick Simpson and Rich Freeman of Channel Mast=
ered, with additional insights from Kevin Sequeira, GM of Kaseya=E2=80=99s =
IT Operations Suite. This session will give you a front-row seat to real-wo=
rld AI strategies that drive sustainable MSP growth.

In this session, you=E2=80=99ll learn:=20

=09- How AI-driven workflows can dramatically cut ticket resolution times.
=09- Real-world examples of MSPs improving customer communication and satis=
faction with AI tools.
=09- Best practices for automating documentation, categorization and escala=
tion.
=09- How to identify inefficiencies in your PSA and eliminate wasted techni=
cian time.

It=E2=80=99s time to challenge old ways of working and unlock the competiti=
ve edge AI can deliver to you.

Bonus: Every registrant will receive Erick Simpson=E2=80=99s PSA Issue Type=
 and Subtype Ticket Categorization Matrix, a ready-to-use template that hel=
ps you organize, standardize and categorize tickets more effectively. Use i=
t to immediately put the webinar=E2=80=99s strategies into practice and str=
eamline your service desk operations.
P.S. Even if you can't make the live event, please register anyway <https:/=
/go.itglue.com/NTk2LUlOWC03MDQAAAGcznIpwqfcrzxgMJznMMHZTl8RNAMgp-rI2KaWDEnC=
0Za-kX2Y6GVGqYbb1DAbVQi8jVJRRnc=3D>, and we'll send you a link to the archi=
ved recording once it's available.
<https://go.itglue.com/NTk2LUlOWC03MDQAAAGcznIpwipBAJwRitLft6GMkkc4QZ85MY48=
jIT9VY6SVZTaaY5aJ-mge5ftxlcbBTA23LvQYng=3D>
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=20
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bAq7-rZfxSdfXWGIhWXrQASpFa7o_Ei34osrybnY=3D>
=20
 <https://go.itglue.com/NTk2LUlOWC03MDQAAAGcznIpwkNP-THGJMmKcDuP67gzru5ZfC-=
0jp19ALqzI3DUwm2gVRlo7Ke0FjrBmSc9es3DsY0=3D>

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ZtwUIg=3D=3D/NTk2LUlOWC03MDQAAAGcznIpwkY3oC1oc32ow98tSnwU4-DFMMnia9qgSIL-ZP=
ws89VkptiWIBSDK0waMJ4Wdxu3Lr8=3D>.
=C2=A9 2025 IT Glue, 555 Robson St, Vancouver, BC, V6B 2B7, Canada

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ound-color:#ffffff;" bgcolor=3D"#ffffff" valign=3D"top">=20
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<td style=3D"-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-=
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ens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;line-h=
eight:20px;font-size:20px;" height=3D"20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>
<table id=3D"free-text3" style=3D"-webkit-text-size-adjust: 100%; -ms-text-=
size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spa=
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free-text">=20
<tbody>=20
<tr>=20
<td style=3D"-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-=
table-lspace: 0pt;mso-table-rspace: 0pt;word-break: break-word;-webkit-hyph=
ens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;backgr=
ound-color:#ffffff;" bgcolor=3D"#ffffff" valign=3D"top">=20
<center>=20
<table class=3D"table600" style=3D"-webkit-text-size-adjust: 100%; -ms-text=
-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-sp=
acing: 0; border-collapse: collapse; margin-top: 0; margin-right: auto; mar=
gin-bottom: 0; margin-left: auto;" align=3D"center" border=3D"0" cellpaddin=
g=3D"0" cellspacing=3D"0" width=3D"600">=20
<tbody>=20
<tr>=20
<td class=3D"secondary-font text" style=3D"-webkit-text-size-adjust: 100%;-=
ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;word-=
break: break-word;-webkit-hyphens: none;-moz-hyphens: none;hyphens: none;bo=
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e-height: 22px;color: #a3a3a9;">=20
<div class=3D"mktoText" id=3D"text3">=20
<p><span style=3D"color: #000000;">Hi&nbsp;Lucy,</span></p>=20
<p><span style=3D"color: #000000;">AI isn=E2=80=99t just a buzzword; it=E2=
=80=99s a game-changer for MSPs ready to work smarter, not harder. If you a=
re still handling tickets and service workflows the same way you did ten or=
 even two years ago, you=E2=80=99re leaving efficiency and profit on the ta=
ble.</span></p>=20
<p><span style=3D"color: #000000;"><strong><a href=3D
"https://go.itglue.com/NTk2LUlOWC03MDQAAAGcznIpwsljjlMvfSdvQ303uumwyCKLdjPA=
DMeMKBdKLKio731f1T_LEBhXLozcL-sZi6a2828=3D" target=3D"_blank" id=3D""
>Register for our upcoming webinar</a></strong> <strong>on September 18 at =
10 AM PT / 1 PM ET</strong>, and join a live panel of seasoned MSP leaders,=
 moderated by Erick Simpson and Rich Freeman of Channel Mastered, with addi=
tional insights from Kevin Sequeira, GM of Kaseya=E2=80=99s IT Operations S=
uite. This session will give you a front-row seat to real-world AI strategi=
es that drive sustainable MSP growth.</span></p>=20
<p><strong><span style=3D"color: #000000;">In this session, you=E2=80=99ll =
learn: </span></strong><br /></p>=20
<ul>=20
<li><span style=3D"color: #000000;">How AI-driven workflows can dramaticall=
y cut ticket resolution times.</span></li>=20
<li><span style=3D"color: #000000;">Real-world examples of MSPs improving c=
ustomer communication and satisfaction with AI tools.</span></li>=20
<li><span style=3D"color: #000000;">Best practices for automating documenta=
tion, categorization and escalation.</span></li>=20
<li><span style=3D"color: #000000;">How to identify inefficiencies in your =
PSA and eliminate wasted technician time.</span></li>=20
</ul>=20
<p><span style=3D"color: #000000;">It=E2=80=99s time to challenge old ways =
of working and unlock the competitive edge AI can deliver to you.</span></p=
>=20
<p><span style=3D"color: #000000;"><strong>Bonus:</strong> Every registrant=
 will receive<strong> Erick Simpson=E2=80=99s PSA Issue Type and Subtype Ti=
cket Categorization Matrix</strong>, a ready-to-use template that helps you=
 organize, standardize and categorize tickets more effectively. Use it to i=
mmediately put the webinar=E2=80=99s strategies into practice and streamlin=
e your service desk operations.</span></p>=20
</div> </td>=20
</tr>=20
<tr>=20
<td style=3D"-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-=
table-lspace: 0pt;mso-table-rspace: 0pt;word-break: break-word;-webkit-hyph=
ens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;line-h=
eight:17px;font-size:17px;" height=3D"17px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table>=20
</center> </td>=20
</tr>=20
</tbody>=20
</table>
<table id=3D"callToAction3" style=3D"-webkit-text-size-adjust: 100%; -ms-te=
xt-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-=
spacing: 0; border-collapse: collapse;" align=3D"center" border=3D"0" cellp=
adding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mktoModule m_callToA=
ction">=20
<tbody>=20
<tr>=20
<td style=3D"-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-=
table-lspace: 0pt;mso-table-rspace: 0pt;word-break: break-word;-webkit-hyph=
ens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;backgr=
ound-color:#ffffff;" bgcolor=3D"#ffffff" valign=3D"top">=20
<table class=3D"table600" style=3D"-webkit-text-size-adjust: 100%; -ms-text=
-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-sp=
acing: 0; border-collapse: collapse; margin-top: 0; margin-right: auto; mar=
gin-bottom: 0; margin-left: auto;" align=3D"center" border=3D"0" cellpaddin=
g=3D"0" cellspacing=3D"0" width=3D"600">=20
<tbody>=20
<tr>=20
<td style=3D"-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-=
table-lspace: 0pt;mso-table-rspace: 0pt;word-break: break-word;-webkit-hyph=
ens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;line-h=
eight:10px;font-size:10px;" height=3D"10px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td class=3D"cta" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-ad=
just: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; word-break: break=
-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; border-col=
lapse: collapse;">=20
<table style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%;=
 mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-co=
llapse: collapse;" align=3D"center" border=3D"0" cellpadding=3D"0" cellspac=
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<tbody>=20
<tr>=20
<td style=3D"hyphens: none; -webkit-text-size-adjust: 100%; mso-table-lspac=
e: 0pt; mso-table-rspace: 0pt; word-break: break-word; -webkit-hyphens: non=
e; -moz-hyphens: none; -ms-text-size-adjust: 100%; -webkit-border-radius: 2=
5px; -moz-border-radius: 25px; border-radius: 25px; -moz-background-clip: p=
adding; -webkit-background-clip: padding-box; background-clip: padding-box;=
 border-collapse:
                      collapse;" align=3D"center" bgcolor=3D"#99cccc"> <a h=
ref=3D
"https://go.itglue.com/NTk2LUlOWC03MDQAAAGcznIpwsljjlMvfSdvQ303uumwyCKLdjPA=
DMeMKBdKLKio731f1T_LEBhXLozcL-sZi6a2828=3D" target=3D"_blank" class=3D"prim=
ary-font button" style=3D"-webkit-text-size-adjust: 100%;-ms-text-size-adju=
st: 100%;-webkit-background-clip: padding-box;-moz-background-clip: padding=
;border-radius: 25px;-moz-border-radius: 25px;-webkit-border-radius: 25px;d=
isplay: inline-block;padding-left:
                      28px;padding-bottom: 12px;padding-right: 28px;padding=
-top: 12px;color: #ffffff;font-family: 'Lato', sans-serif;font-weight: bold=
;background-clip: padding-box;font-size: 18px;text-decoration: none;border-=
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px;border-bottom-width:1px;border-right-width:1px;border-top-width:1px;bord=
er-left-color:#99cccc;border-top-style: solid;background-color:#99cccc;"
>REGISTER NOW</a> </td>=20
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</table> </td>=20
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<td style=3D"-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-=
table-lspace: 0pt;mso-table-rspace: 0pt;word-break: break-word;-webkit-hyph=
ens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;line-h=
eight:20px;font-size:20px;" height=3D"20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
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<table id=3D"free-text3c05cf002-784d-4e60-8471-c4b4bba96ad3" style=3D"-webk=
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ens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;backgr=
ound-color:#ffffff;" bgcolor=3D"#ffffff" valign=3D"top">=20
<center>=20
<table class=3D"table600" style=3D"-webkit-text-size-adjust: 100%; -ms-text=
-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-sp=
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<tbody>=20
<tr>=20
<td class=3D"secondary-font text" style=3D"-webkit-text-size-adjust: 100%;-=
ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;word-=
break: break-word;-webkit-hyphens: none;-moz-hyphens: none;hyphens: none;bo=
rder-collapse: collapse;font-family: 'Lato', sans-serif;font-size: 15px;lin=
e-height: 22px;color: #a3a3a9;">=20
<div class=3D"mktoText" id=3D"text3d2039486-beea-4e27-80d3-d4a8b7554be1">=
=20
<p style=3D"text-align: left;"><span style=3D"color: #000000;"><strong>P.S<=
/strong>. Even if you can't make the live event, <a href=3D
"https://go.itglue.com/NTk2LUlOWC03MDQAAAGcznIpwsljjlMvfSdvQ303uumwyCKLdjPA=
DMeMKBdKLKio731f1T_LEBhXLozcL-sZi6a2828=3D" target=3D"_blank"
>please register anyway</a>, and we'll send you a link to the archived reco=
rding once it's available.</span></p>=20
</div> </td>=20
</tr>=20
<tr>=20
<td style=3D"-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-=
table-lspace: 0pt;mso-table-rspace: 0pt;word-break: break-word;-webkit-hyph=
ens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;line-h=
eight:22px;font-size:22px;" height=3D"22px">&nbsp;</td>=20
</tr>=20
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</table>=20
</center> </td>=20
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Gifari Industries - BD Cyber Security Team