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Date: Mon, 03 Nov 2025 19:29:51 +0000 (UTC)
From: Zendesk <bevy@mailer2.zendesk.com>
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Message-ID: <m-c-b2jGTSKPGrFfMiXQiw@geopod-ismtpd-10>
Subject: Upcoming Zendesk virtual events - November 2025
Reply-To: bevy@mailer2.zendesk.com
To: lucy@adeyotconsult.com

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Upcoming Zendesk virtual events - November 2025
Each month at Zendesk, we offer a variety of interactive webinars designed =
to support and connect with our customers in meaningful ways. Whether you'r=
e looking to explore new features in our&nbsp;Zendesk deep dives, share fee=
dback directly with our product teams during&nbsp;Product insights exchange=
, build foundational knowledge through&nbsp;Zendesk WEM: Live WFM and QA tr=
aining, or connect with peers at virtual&nbsp;User Group&nbsp;meetups hoste=
d by our community leaders, there=E2=80=99s something for everyone. These s=
essions are built to keep you informed, engaged, and empowered through live=
 demos, real-world use cases, open dialogue, and direct access to our exper=
ts.A front-row seat to what=E2=80=99s new and next at Zendesk. Led by our P=
roduct and Product Marketing teams, these sessions highlight the latest fea=
tures, share best practices, and include live demos to help you get the mos=
t out of your Zendesk experience. You=E2=80=99ll also have the chance to as=
k questions in real time and share feedback that could shape future product=
 development.AI Summit series: Employee service - Nov. 6AI Summit series: C=
ontact center - Nov. 13User Groups are gatherings hosted by users, for user=
s. They=E2=80=99re all about bringing great minds together to share knowled=
ge and make new friends along the way. The goal is to help you connect with=
 other Zendesk users facing similar questions, so you can learn from each o=
ther. Discover new ways to use Zendesk, see how others tackle common challe=
nges, and build your professional network.AI User Group presents: Improving=
 AI Search in Your Knowledge Base - Nov. 6SMB User Group presents: The Thir=
d Annual HolidAI SMB Survival Guide - Nov. 7Canada User Group presents: Unl=
ocking the Power of &nbsp; Approvals with the Zendesk product team - Nov. 1=
0Public Sector User Group presents: AI Agents &amp; Action Builder Demo wit=
h Dr. Helen Coy - Nov. 14Enterprise User Group presents: Omnichannel Routin=
g :From Chaos to Cohesion - Nov. 18Administrator User Group Meetup with Mic=
hael Locurcio - Nov. 19Spain User Group Presents: AI Summit 2025 meetup (Sp=
anish) - Nov. 20These interactive sessions are designed to help you learn h=
ow to seamlessly integrate Zendesk WFM and Zendesk QA with your existing to=
ols, optimize your workforce processes, and ensure top-quality customer int=
eractions. Each webinar includes a dedicated Q&amp;A segment where you can =
get your questions answered in real time.Zendesk QA: Supercharge QA with AI=
 features &amp; Zendesk WFM: Essentials of schedule management - Nov. 5Zend=
esk WFM: Initial setup and defining agent work &amp; Zendesk QA: Create and=
 evaluate your QA scorecard - Nov. 12Zendesk QA: Create and evaluate your Q=
A scorecard &amp; Zendesk WFM: Initial setup and defining agent work - Nov.=
 19Zendesk WFM: Reporting and forecasting fundamentals &amp; Zendesk QA: Au=
tomate reviews and coach your team effectively - Nov. 26 This is your oppor=
tunity to connect directly with the Zendesk Product Team in a collaborative=
, open discussion. These interactive sessions are all about listening to yo=
ur feedback, understanding the challenges you=E2=80=99re facing, and explor=
ing how we can improve together. What you share doesn=E2=80=99t just stay i=
n the room=E2=80=94your insights help shape the future of our products and =
influence the direction of what we build next.Product insight exchange on A=
gent Home - Nov. 5Don=E2=80=99t miss out=E2=80=94Sign up todayWe=E2=80=99re=
 looking forward to learning and growing with you this month. These events =
are designed to help you get more out of Zendesk, connect with our teams, a=
nd hear from others in the community. Whether you're here to ask questions,=
 share feedback, or just explore what's new, there's a place for you in eve=
ry session.

Upcoming Events
AI Summit series: Employee Service
Thursday, November 6=20
Analytics from AI Agent and Copilot dashboards that drive action
Get your ticket (https://u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTk=
n9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z3ljS6ud12=
rP9acx-2Fq-2FViVStzzhqPK0WyV-2BMFUps9PRDwVuuuo-2FeXYxALZuVcGeEp89rDhNRCSiCh=
Ar6WI7xCLlXJxjfK7RDEKWzib62XZb8dchO76IX8u1RtVl9jei01Ao_mAGKExeUP7-2BmX9hQlo=
iujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2Fytok=
rbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FdqGv07A=
nyHawem2fwaCi2jDNCLlBPVMvSup2HFWPYe72PVetzOoPUFSuUltieCvw1hCPd8cM4DSHGRQle-=
2BTimDi4RJuNqNstoIatc0uCMSaO-2BLbYbgBjC-2FdDu-2FKfSJ4R3Jj4dzR8ZT3PVP5OqVUVf=
Q-3D

AI Summit series: Contact Center
Thursday, November 13=20
Analytics from AI Agent and Copilot dashboards that drive action
Get your ticket (https://u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTk=
n9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z3ljS6ud12=
rP9acx-2Fq-2FViVStzzhqPK0WyV-2BMFUps9PRDwVuuuo-2FeXYxALZuVcGeq4lNxfml-2FAdJ=
0iSkiubYORWfkf-2FZyvSIiGYlo4RV6oYj5FRVX7OavH2FLdNwY-2BlrAHHu_mAGKExeUP7-2Bm=
X9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-=
2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FY=
UJL-2FmLJZpjBJeyyr96saHQIh5LJyEkNF2OgYwAG5iozw3q7GWM0gx-2BrEzRKhitmL67sF3qC=
IE1ShQLn-2BkAMpbo9H-2FQNDIDF02DHtcLuS7tQpursd8HsBGOZnzhsscRGVaXb9paNUc2jPEB=
e6oj-2FMM-3D

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: 0 0 10px; margin: 0;">Each month at Zendesk, we offer a variety of intera=
ctive webinars designed to support and connect with our customers in meanin=
gful ways. Whether you're looking to explore new features in our=C2=A0<a hr=
ef=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIP=
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tly with our product teams during=C2=A0<a href=3D"https://u13058456.ct.send=
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anOV9WQevdmJN8PLNamIwDobj-2Bi0E-3D" rel=3D"noopener noreferrer nofollow" ta=
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eeucpTEvFJG7-2FMknQ-3D" rel=3D"noopener noreferrer" target=3D"_blank"><stro=
ng>Zendesk WEM: Live WFM and QA training</strong></a>, or connect with peer=
s at virtual=C2=A0<a href=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=
=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiJsDSzPEUJC7O-2FebJEfT=
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9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2=
FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FRs=
Y7tQS-2FkDFSB-2FWd338-2FXM5DQbmXo4P36m0kqLBd-2F9A3lkBhjCf-2Blnc9gep-2FR9ToN=
mWexrYA-2FFV5zVx902cV4UDHYx8uA4D-2Bpqry7h5PTDkvtsl0RAw4o7E57IrZHXsg9nU4Mxzg=
vL0M6ig4ztpFgQ-3D" rel=3D"noopener noreferrer" target=3D"_blank"><strong>Us=
er Group</strong></a>=C2=A0meetups hosted by our community leaders, there=
=E2=80=99s something for everyone. These sessions are built to keep you inf=
ormed, engaged, and empowered through live demos, real-world use cases, ope=
n dialogue, and direct access to our experts.</td></tr></table><table width=
=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><tr><td style=3D=
"text-align: left; font-family: 'Open Sans', Arial, sans-serif !important; =
font-size: 14px; line-height: 20px; padding: 0 0 10px; margin: 0;"><br /><i=
mg class=3D"_richTextImage_ih4vm_10" src=3D"https://res.cloudinary.com/star=
tup-grind/image/upload/c_limit,w_530,dpr_2,f_auto,g_center,q_auto:good/v1/g=
cs/platform-data-zendesk/newsletters/ZendeskDeepDives_asDAwUZ.png" style=3D=
"max-width: 100%;" /></td></tr></table><table width=3D"100%" border=3D"0" c=
ellpadding=3D"0" cellspacing=3D"0"><tr><td style=3D"text-align: left; font-=
family: 'Open Sans', Arial, sans-serif !important; font-size: 14px; line-he=
ight: 20px; padding: 0 0 10px; margin: 0;">A front-row seat to what=E2=80=
=99s new and next at Zendesk. Led by our Product and Product Marketing team=
s, these sessions highlight the latest features, share best practices, and =
include live demos to help you get the most out of your Zendesk experience.=
 You=E2=80=99ll also have the chance to ask questions in real time and shar=
e feedback that could shape future product development.</td></tr></table><u=
l><li><a class=3D"" href=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=
=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiKyOVbFxVMh0Lh-2BtVejC=
RLv-2FpYAhBaef3bvoRfMW2aas-2FKULLcVWQc-2F-2FBgymf-2FytzcPwrWZU8tT9yz6ngzlM-=
2F4lbZ4eERT-2Fem8EBzkfDxB4TQ9HOTBYZkCJ0krtb6-2BT54TYjghoDbMrtFX1Y39i3pJgdr1=
-_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6Hjn=
BAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARa=
BWsyu8dUPAvR-2FQfrgp6kFcKZeXSIQoBlemopoLfXxKbyUb-2F8XAsNzkwq0JprHntRKb4fPJl=
BAeYabHGsoYjKKnlL9-2FaFHytWmJ6eKtmeLmOfHVovVoKDApxr6q4On6BxQGZjd-2BaOREc-2F=
4mPfvjmEhTjdd-2B5zkhUHWMs-3D" rel=3D"noopener noreferrer" target=3D"_blank"=
>AI Summit series: Employee service</a> - Nov. 6</li><br /><li><a class=3D"=
" href=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZ=
dsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiL-2BlOIBYZ9lhcGe3NVHBlYDm4N6VuPoO9JUBhT1=
UZwItl5TL1gWSNC-2BLhdOLLclPpy41Av8dT7rwqA8tA0XL9okNqE-2F8c5zr7sXIihiIfuB7TG=
O5Iqv0ipnY6qlB7Fkk-2BvV-2FL0jS-2BntIF7ksZBSWn7uKgZCWKncd4gfaqjAkZtOUw-3D-3D=
13Ve_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6=
HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FX=
ARaBWsyu8dUPAvR-2FSa708qczAZkJGODwgefhm70ReH-2FEg-2FY3OowgIZH93865Oae4WX6Qi=
Fx7jxMAE8-2BR8DpcQ4g5kygXKLt1F7tpn7H1GUWh7yCzi3a15f49VUOIm3zL0LA-2FkGcVe0iY=
PV8zJsJ-2FCspPpmh2aDVoGE2UVs-3D" rel=3D"noopener noreferrer" target=3D"_bla=
nk">AI Summit series: Contact center</a> - Nov. 13</li><br /></ul><table wi=
dth=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><tr><td style=
=3D"text-align: left; font-family: 'Open Sans', Arial, sans-serif !importan=
t; font-size: 14px; line-height: 20px; padding: 0 0 10px; margin: 0;"><img =
class=3D"_richTextImage_ih4vm_10" src=3D"https://res.cloudinary.com/startup=
-grind/image/upload/c_limit,w_530,dpr_2,f_auto,g_center,q_auto:good/v1/gcs/=
platform-data-zendesk/newsletters/userGroups_Dcwo0ap.png" style=3D"max-widt=
h: 100%;" /></td></tr></table><table width=3D"100%" border=3D"0" cellpaddin=
g=3D"0" cellspacing=3D"0"><tr><td style=3D"text-align: left; font-family: '=
Open Sans', Arial, sans-serif !important; font-size: 14px; line-height: 20p=
x; padding: 0 0 10px; margin: 0;">User Groups are gatherings hosted by user=
s, for users. They=E2=80=99re all about bringing great minds together to sh=
are knowledge and make new friends along the way. The goal is to help you c=
onnect with other Zendesk users facing similar questions, so you can learn =
from each other. Discover new ways to use Zendesk, see how others tackle co=
mmon challenges, and build your professional network.</td></tr></table><ul>=
<li>AI User Group presents: <a href=3D"https://u13058456.ct.sendgrid.net/ls=
/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfn=
wYjuFLr0Cx5CuZKaBP0YQgcgCW-2B4Zgl9fxqRuo3VoxzMqf15L0OdE-2FCBtwByP3uJgxwnl2k=
WkyQOwLQexTLWkSllTV-2B6KJB1nAN8-2B42a2lpbv-2ByblmNMSMLvVPJhvOZWh275iDqdNC8X=
BWj_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6H=
jnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXA=
RaBWsyu8dUPAvR-2FZNVtFMjFn7HH-2FOJsxKdptecOSk-2FBf12Yndof1jAMMi-2F8NB0aQuo8=
PEacIniFEIyhig7bBSmRz-2FrTSdNMh8DzTegS-2FtoczbXUdhEUnhPRpBaXxRDw8sz46bnaTqr=
QyJt-2BCDqaUkGJGuRQ15RypChlj0-3D" rel=3D"noopener noreferrer" target=3D"_bl=
ank">Improving AI Search in Your Knowledge Base</a> - Nov. 6</li><br /><li>=
SMB User Group presents: <a href=3D"https://u13058456.ct.sendgrid.net/ls/cl=
ick?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYj=
uFLr0Cx5-2F2mQP2tMgYyg-2FFOcIwwXYdKQaQwr7ZetcwzYbKdirzQCGKQ1soxLzA5nsxOIDnQ=
wdAnI2qvaR5TMRRz8p4NFRAljtciQPLod6OhFjxn7mwKZb05m2FmGwfiL7vnQ5ElyKEcr_mAGKE=
xeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoN=
FzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8d=
UPAvR-2Fdlm6nrboCvZ-2BYemWUEJtWskev9KEpO5hDjCk1Aagi1gm9RnKqbZelGEQrkUOauvjt=
1E-2BaAMvPAHjbjEys7sWhtXeALKNE0BAOMTnVWvqYF327COvPhdhBcCjefqcfTXTK7UMfCazTj=
k2axkMpX0mto-3D" rel=3D"noopener noreferrer" target=3D"_blank">The Third An=
nual HolidAI SMB Survival Guide</a> - Nov. 7</li><br /><li>Canada User Grou=
p presents: <a href=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=3Du00=
1.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx5fYj6c=
OyIRJv-2BawOaeVqHG95zRwNXXgOIbVtbs9Wja3gQhBfntyrjyi8Keg47hoY9ep3QEey2Ixxrrd=
GWfua0Jo2q6QQkAPMrs9nUEDD3bY0-3DeN07_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESI=
m2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jW=
KgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FbLCp1WdG9shDDYCaQIZ-2FpEe=
c573a-2BFZWbfiuOzH9lqNGz3FQUG8XALO5CIUOH8KqvpZCdGdsymhyaD231Jq0CTlYIfpfrwnT=
NFo6iKud3H2Ay0K9FGgtiQSHNoeeYKsqtP8j1S8j-2B-2BUyp7mVmbyZjQ-3D" rel=3D"noope=
ner noreferrer" target=3D"_blank">Unlocking the Power of =C2=A0 Approvals w=
ith the Zendesk product team</a> - Nov. 10</li><br /><li>Public Sector User=
 Group presents: <a href=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=
=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx=
5A0VKF6xg-2FK9vMD2B9ipHk4cQUmpheJNDC3OP0gJ8UQwEB0wBi8uHmpQg7V0aPcqglVnNirob=
f7pSPJs3DNTat9PpFzagjfmAknitvGvKY7vL3cOwYfAlp6wWwbHq7oRV2Wj28tL07BlCr5oHLLv=
eqw-3D-3DOa83_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2=
B6p-2BnG6HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5=
WRX5l-2FXARaBWsyu8dUPAvR-2FY3wViEaSne68x3n5f9WpUBXLDFff6zdHZgnyWjrVoaSf11Dt=
gMGHJP-2FsozcsLQMKPGuY5u8rMFz4opz8A3fjs5ef9iyYrOfWNOk1JBSLKIdYrndqXGYhauZyC=
RuSsM1-2FsDM3Osl-2Fu6FQ3X4SscpuM4-3D" rel=3D"noopener noreferrer" target=3D=
"_blank">AI Agents &amp; Action Builder Demo with Dr. Helen Coy </a>- Nov. =
14</li><br /><li>Enterprise User Group presents: <a href=3D"https://u130584=
56.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0U=
G4oRzbftQiILdt8TpaGfnwYjuFLr0Cx5-2FXKmF-2FbHg6xurt2P-2BwyV62lE-2FhMKwI7aNKY=
G5oIhAMB6PJefbztWptv-2FlfG3Pl6fmNfTVPp9p6HScPJGnY4odrii0GffUjBaElGvK8t98Crp=
-2FHKPSqUbhkXUO3QR82St3MPRrnBbcXJQVX4lvcWUQA-3D-3DNf_v_mAGKExeUP7-2BmX9hQlo=
iujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2Fytok=
rbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FQIF2M0N=
-2BWVuEckI4BHWmENACkqLrE6iwMX3ul5-2BSonJtkInAPZqtkf3-2Be1kzRoBvG-2FzWiqDlCP=
7uHqonZQt4ohrQgvP6yi8qp7rqpvqNjRQIE5610Itn4h-2BRic-2BF6z7ogLcIDm44inYpqhPsX=
EDRaM-3D" rel=3D"noopener noreferrer" target=3D"_blank">Omnichannel Routing=
 :From Chaos to Cohesion</a> - Nov. 18</li><br /><li><a href=3D"https://u13=
058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJu=
oP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx5CuZKaBP0YQgcgCW-2B4Zgl9SXp8U8HpRzr7tBfo=
c1ZzNPb92EYyAKYzy6HehgU28HdhI-2BWM8VJ8Rx31zeflpWTrE4ZEe7wM-2FxpuJnNybV-2BkW=
Tl0AKrbdlg24Bs7fqL8smZkcQOH7Wa8oYbTC-2FFraepwQ-3D-3DjP_i_mAGKExeUP7-2BmX9hQ=
loiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2Fyt=
okrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FftvXH=
o9IN6pa5IZieWpKzj6aL4Pp2jS-2B7VGFSpSQcHuCyjb4b8y5OI08tBwAiWT9zOj-2B0gHhjS49=
XGpSbZHDOFK-2BegNPBiDHoLOWfVscBG-2Fdmqa1QOGbYZo0rVeB6kfcaGDVvKEBm9xXDCi4biX=
rVk-3D" rel=3D"noopener noreferrer" target=3D"_blank">Administrator User Gr=
oup Meetup with Michael Locurcio</a> - Nov. 19</li><br /><li>Spain User Gro=
up Presents: <a href=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=3Du0=
01.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx5-2F2=
mQP2tMgYyg-2FFOcIwwXYeqtEIBwAEbHvngcPCOlNXC1lpOfMV8bJ8vIl7iSvdd5MugyPtMiLDZ=
KYBAARwGa2tUJ4mFoW0e2D6ORnbJPwAQ-3D3RHa_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWb=
ESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf6=
9jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FafbtuY9EIR7K9QcRcuqohp=
2uwPd7Pcqf3Xh-2BjMbnWdXzFFrvoSmtViJvl1xhZFNFJK-2BB4RHyJa1UtFA25gT57g1uJzSuX=
fG29S6DqOfibiu5LhMW0u4x7YpjEHDqO3qAdNEItck3k4VRb12XAcGRZs-3D" rel=3D"noopen=
er noreferrer" target=3D"_blank">AI Summit 2025 meetup</a> (Spanish) - Nov.=
 20</li><br /></ul><table width=3D"100%" border=3D"0" cellpadding=3D"0" cel=
lspacing=3D"0"><tr><td style=3D"text-align: left; font-family: 'Open Sans',=
 Arial, sans-serif !important; font-size: 14px; line-height: 20px; padding:=
 0 0 10px; margin: 0;"><img class=3D"_richTextImage_ih4vm_10" src=3D"https:=
//res.cloudinary.com/startup-grind/image/upload/c_limit,w_530,dpr_2,f_auto,=
g_center,q_auto:good/v1/gcs/platform-data-zendesk/newsletters/Zendesk%20WEM=
%20Live%20WFM%20and%20QA%20training_qk4oHsy.png" style=3D"max-width: 100%;"=
 /></td></tr></table><table width=3D"100%" border=3D"0" cellpadding=3D"0" c=
ellspacing=3D"0"><tr><td style=3D"text-align: left; font-family: 'Open Sans=
', Arial, sans-serif !important; font-size: 14px; line-height: 20px; paddin=
g: 0 0 10px; margin: 0;">These interactive sessions are designed to help yo=
u learn how to seamlessly integrate Zendesk WFM and Zendesk QA with your ex=
isting tools, optimize your workforce processes, and ensure top-quality cus=
tomer interactions. Each webinar includes a dedicated Q&amp;A segment where=
 you can get your questions answered in real time.</td></tr></table><ul><li=
><a href=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2=
FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z3ljS6ud12rP9ac=
x-2Fq-2FVsWlF6nBfftClbQz-2Br8vk14gnQfyXmTNhpaJleuvhtnl-2FKlautHKjXvZmKaOCJt=
VS8s4afoBsVelvuVtwZhIlLq3MIH7vEMRUlMumnCAHtEzELO3Lcc5ihuCIdI1kaigxA-3D-3DwX=
jo_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6Hj=
nBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXAR=
aBWsyu8dUPAvR-2FRT-2BL-2Bex7UNINSexFS3YfSy5yPL4uAUY3qwCkzT198RCZ3T9uXe7EKqt=
ncWI7FbEcO8iqWP9CUY-2FZVewD1pAVF94ae8Yif7Nmhp-2FVfPYQBT0MMUSmdnZ4TOL7EPDTFG=
VLa22fp2RsrKKOtO5RnQMBEE-3D" rel=3D"noopener noreferrer" target=3D"_blank">=
Zendesk QA: Supercharge QA with AI features</a> &amp; <a href=3D"https://u1=
3058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJ=
uoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z3ljS6ud12rP9acx-2Fq-2FVsWlF6nBfftClb=
Qz-2Br8vk14gnQfyXmTNhpaJleuvhtnl-2FKlautHKjXvZmKaOCJtVS1gFJxNs19Pb6ynA-2Fud=
kf8ShMtQa65Elnb7lkGrmd3JKT9ZnPmpYzNfNEKi23vYb-2BQ-3D-3DZBYm_mAGKExeUP7-2BmX=
9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2=
FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2Fdp=
DTl0tK-2FQXFIhmZsRRp0jml-2FLwvEQbH69dkkiGucEqMHoelOjmJGeka-2F2bpn3V1iZ1hMEM=
Oxbou-2FTdY3Ps0AxZ7iCJ9CYlx8SimNiriDDElIzE4Amths-2Fix4RP1hEjRXXsdGFRqGRUoDe=
7aThGPu0-3D" rel=3D"noopener noreferrer" target=3D"_blank">Zendesk WFM: Ess=
entials of schedule management</a> - Nov. 5</li><br /><li><a href=3D"https:=
//u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3e=
GGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z3ljS6ud12rP9acx-2Fq-2FVsWlF6nBff=
tClbQz-2Br8vk14gnQfyXmTNhpaJleuvhtnl-2FKlautHKjXvZmKaOCJtVS1cG0gp0dEn8dv8G3=
B3GcjrOA8bXTS48mEpSFHtNP-2F1gY-2FcJIQd4abaESvg6ww6Bh5TGnLiOhkdRTvO1ZQXEJr4-=
3DzPRP_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2Bn=
G6HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2=
FXARaBWsyu8dUPAvR-2Fe0ZyTYEgF9YajCQxxCVK321C09UWj-2F6hGO4QBYagG4wN4mXgqMsuO=
-2BBtgevPz6WMbAkdxTla6UMclpqWBvi-2FRI3rPs3fHXcK9GqstIicQ7BXlMBbpexpas-2B68H=
HDnTH8jK1vWfbbEKc5JnAglzWQaY-3D" rel=3D"noopener noreferrer" target=3D"_bla=
nk">Zendesk WFM: Initial setup and defining agent work </a>&amp; <a href=3D=
"https://u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FD=
atuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z3ljS6ud12rP9acx-2Fq-2FVsW=
lF6nBfftClbQz-2Br8vk14gnQfyXmTNhpaJleuvhtnl-2FKlautHKjXvZmKaOCJtVS1WnPezPMf=
u-2B0OfKHJMLOj4rAAz8Dkxq3bhk4cL8tsNSW0KIeOkQDAnnMSkNMmKFfVQsonz-2BqyDvMgpZc=
CCMIbw-3DczGm_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2=
B6p-2BnG6HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5=
WRX5l-2FXARaBWsyu8dUPAvR-2FaEJIGkkwILtISyWZb200RNcUJwroWCtSEyzPhNgmxupY9kle=
j0WNDqrIZUQRdZm4SC34-2FWONUC6G8yrR9ws8GNiX1gUd-2F1BNP0qFPOrRKc6T2aY-2BhZem9=
7zSmI5ao98YoTDP-2Fehis2Ag5T8R4NBVw0-3D" rel=3D"noopener noreferrer" target=
=3D"_blank">Zendesk QA: Create and evaluate your QA scorecard</a> - Nov. 12=
</li><br /><li><a href=3D"https://u13058456.ct.sendgrid.net/ls/click?upn=3D=
u001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z=
3ljS6ud12rP9acx-2Fq-2FVsWlF6nBfftClbQz-2Br8vk14gnQfyXmTNhpaJleuvhtnl-2FKlau=
tHKjXvZmKaOCJtVS1WnPezPMfu-2B0OfKHJMLOj4rAAz8Dkxq3bhk4cL8tsNScJ7aVRJZ1N5FHY=
-2BVWb8AnwvopPzCVzW1K4w31Gi7qJQ-3Dq9ku_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbE=
SIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69=
jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2Ffx5R-2BgcGyx7AI5rsMfwpo=
tKPjf4XmH-2BoPzT35FfpkNDZ9YxZ9xgfua7j7Ewe1B6bYMOzzBjnEBpy0fEMXiCF7bPMZcTdGn=
DUR1zaMjdr5Im4KWDv-2FWoHb61dyFqQ8ngLFgHyGE-2BMcyjiMKXl2OGkB8-3D" rel=3D"noo=
pener noreferrer" target=3D"_blank">Zendesk QA: Create and evaluate your QA=
 scorecard</a> &amp; <a href=3D"https://u13058456.ct.sendgrid.net/ls/click?=
upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr=
0Cx52z3ljS6ud12rP9acx-2Fq-2FVsWlF6nBfftClbQz-2Br8vk14gnQfyXmTNhpaJleuvhtnl-=
2FKlautHKjXvZmKaOCJtVS1cG0gp0dEn8dv8G3B3GcjrOA8bXTS48mEpSFHtNP-2F1gnc-2BThA=
FvhKjsWmpO-2BkJvtMHB4v7-2FcGK6LqZXvHIvngg-3DSJKi_mAGKExeUP7-2BmX9hQloiujhT-=
2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2FytokrbpvjV=
BDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FU4XtIKPl8QCGe=
DHBsCyPyRkZHLbJP4bmQ0Kngv-2BTBFHLkJ1ulWicrIVlNQmaRrmhCS7ALlpgpoH22-2B2DDRq7=
VrvSvG3sia4nWZP-2FrIkt806e44e44bk99bZUrlv5-2FHmN3h3nQvh2rrmznSPC3r87kY-3D" =
rel=3D"noopener noreferrer" target=3D"_blank">Zendesk WFM: Initial setup an=
d defining agent work</a> - Nov. 19</li><br /><li><a href=3D"https://u13058=
456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0=
UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z3ljS6ud12rP9acx-2Fq-2FVsWlF6nBfftClbQz-2=
Br8vk14gnQfyXmTNhpaJleuvhtnl-2FKlautHKjXvZmKaOCJtVS7WZ0ZgALaZZGY2EJFme1Go9O=
YrWmHtMWnFoHU8Jkpna3tHJedc6E5bR8-2FwWc3brrt1ZP9mzFDRTbV-2FXa4-2Bqt-2FQ-3Dif=
gK_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6Hj=
nBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXAR=
aBWsyu8dUPAvR-2FTCwnIlVWrmkD6ZQJrtfVXTJK3MOxm-2FpkkGcalIDUFUlfHkZPhPcCxFX5C=
UJJ3VWZmkELJLc2wdjZ-2BCCct449AdCpk9v-2FRSHFl0Z6TUZjMsQkkJuapLgF1ZQeAVu9IzbL=
qQ1IjTWuagdsSHXFt-2Br580-3D" rel=3D"noopener noreferrer" target=3D"_blank">=
Zendesk WFM: Reporting and forecasting fundamentals</a> &amp; <a href=3D"ht=
tps://u13058456.ct.sendgrid.net/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatu=
ca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0Cx52z3ljS6ud12rP9acx-2Fq-2FVsWlF6=
nBfftClbQz-2Br8vk14gnQfyXmTNhpaJleuvhtnl-2FKlautHKjXvZmKaOCJtVS5QXwqn-2BaTk=
HBA6rZrfwqsswypIigRFyakOHMN-2BokY0-2F6SZg38JzLBFNSyqSwzydM4Yg1WjmuXEllQAV0c=
RCiCs-3Dxnis_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B=
6p-2BnG6HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5W=
RX5l-2FXARaBWsyu8dUPAvR-2FWKhJsGxPkQJSANza-2FO0EzPBmWmM3YUBtNIMfcyQloGit4or=
q4KapG4BOVS31kFaYbD6BM500RiaCApoxy8RqrR3ToOkEERAWiCunhRh95oW-2BbgPiQxPDA8lS=
a0Q-2FnYpRwqHDcX-2FmMLcfSfwxv25p7Y-3D" rel=3D"noopener noreferrer" target=
=3D"_blank">Zendesk QA: Automate reviews and coach your team effectively</a=
> - Nov. 26 </li><br /></ul><table width=3D"100%" border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0"><tr><td style=3D"text-align: left; font-family: 'O=
pen Sans', Arial, sans-serif !important; font-size: 14px; line-height: 20px=
; padding: 0 0 10px; margin: 0;"><img class=3D"_richTextImage_ih4vm_10" src=
=3D"https://res.cloudinary.com/startup-grind/image/upload/c_limit,w_530,dpr=
_2,f_auto,g_center,q_auto:good/v1/gcs/platform-data-zendesk/newsletters/Bev=
y%20Banner%20%281%29_0aeErsx.png" style=3D"max-width: 100%;" /></td></tr></=
table><table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0=
"><tr><td style=3D"text-align: left; font-family: 'Open Sans', Arial, sans-=
serif !important; font-size: 14px; line-height: 20px; padding: 0 0 10px; ma=
rgin: 0;">This is your opportunity to connect directly with the Zendesk Pro=
duct Team in a collaborative, open discussion. These interactive sessions a=
re all about listening to your feedback, understanding the challenges you=
=E2=80=99re facing, and exploring how we can improve together. What you sha=
re doesn=E2=80=99t just stay in the room=E2=80=94your insights help shape t=
he future of our products and influence the direction of what we build next=
.</td></tr></table><ul><li><a href=3D"https://u13058456.ct.sendgrid.net/ls/=
click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnw=
YjuFLr0Cx52z3ljS6ud12rP9acx-2Fq-2FVq6cn2d8RmJQwbemIBlwThnApyB56gNH8aAl8zggu=
L4aC6vmzzKNQ610P7q1UhEE3w09B1ZJROzh6Tex1KcBgbwo1ddOfcGES0b7KJeDVG7XE3Gktdbs=
sjHUbssLU-2BX8EQ-3D-3Dk6hr_mAGKExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzul=
HLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rT=
MPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR-2FZW-2B9G8-2F1A4XZy-2BLBp5qdjXQmSeZwD=
N7b6AParJ2b7KHHLNjxDXyyyv3-2BauTboc8QRxxgs8DWH4YsN8S3ccERKJrMh-2FDg7G3tZwDr=
4aJr-2Fk2cFEkbdHlr6TGsZhL2tWvipkJHSFfVaYuRHEjBV032N8-3D" rel=3D"noopener no=
referrer" target=3D"_blank">Product insight exchange on Agent Home </a>- No=
v. 5</li><br /></ul><table width=3D"100%" border=3D"0" cellpadding=3D"0" ce=
llspacing=3D"0"><tr><td style=3D"text-align: left; font-family: 'Open Sans'=
, Arial, sans-serif !important; font-size: 14px; line-height: 20px; padding=
: 0 0 10px; margin: 0;">Don=E2=80=99t miss out=E2=80=94Sign up today</td></=
tr></table><table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0"><tr><td style=3D"text-align: left; font-family: 'Open Sans', Arial, =
sans-serif !important; font-size: 14px; line-height: 20px; padding: 0 0 10p=
x; margin: 0;">We=E2=80=99re looking forward to learning and growing with y=
ou this month. These events are designed to help you get more out of Zendes=
k, connect with our teams, and hear from others in the community. Whether y=
ou're here to ask questions, share feedback, or just explore what's new, th=
ere's a place for you in every session.</td></tr></table>
                </td>
            </tr>
        </table>
    </td></tr>

=20
        <tr><td style=3D"padding: 10px 5px; background-color: #FFFFFF;">
            <table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacin=
g=3D"0">
               =20
                    <tr>
                        <td style=3D"text-align: center;  font-size: 24px; =
padding: 15px 0 20px; color: #16140C; font-weight: normal;font-family: Aria=
l, sans-serif !important;">
                            <span style=3D"font-family: 'Inter', 'Open Sans=
', Arial, sans-serif !important;">Upcoming Events</span>
                        </td>
                    </tr>
               =20
               =20
                    <tr><td style=3D"padding: 5px 10px;">
                       =20
                           =20
                       =20
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                            <table width=3D"100%" border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0">
                                <tr><td>
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=20

<table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0">
    <tr>
        <td style=3D"padding: 15px 15px 30px 15px; background-color: #f5f5f=
2; color: #16140C;border-radius: 4px; overflow: hidden;">
            <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" borde=
r=3D"0">
                <tr>
                    <td align=3D"left" valign=3D"middle" style=3D"padding: =
10px; text-align: left; vertical-align: middle">
                       =20
                                <a href=3D"https://u13058456.ct.sendgrid.ne=
t/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8Tp=
aGfnwYjuFLr0Cx52z3ljS6ud12rP9acx-2Fq-2FViVStzzhqPK0WyV-2BMFUps9PRDwVuuuo-2F=
eXYxALZuVcGeEp89rDhNRCSiChAr6WI7xJeT8QRzmwC1K5kPhIr-2FrfE-3DTwHF_mAGKExeUP7=
-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNFzHFA=
f6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dUPAvR=
-2Fct0Cn8JlZIb5N8tj-2BIFvgViT7e-2F-2F9tCFg6h8-2Bwwhw3exHZtZ-2Fc0xgxcPBpc8rI=
uWsVZ4fKtv5999z2fTC1U53oZGpNmKZMNsM-2B5tQx1dLpENZkWn1WYgpIb2hkXgZUJ-2FJTLPU=
tK66fUw4umOtpN-2BFY-3D" style=3D"text-decoration: none;">
                                    <img border=3D"0" width=3D"100" height=
=3D"100" style=3D"border-radius: 50%;"
                                         src=3D"https://res.cloudinary.com/=
startup-grind/image/upload/c_fill,dpr_2.0,f_auto,g_center,h_100,q_auto:good=
,w_100/v1/gcs/platform-data-zendesk/events/blob_cdJ1QMe"
                                         alt=3D"">
                                </a>
                       =20
                    </td>
                    <td align=3D"left" valign=3D"middle" style=3D"text-alig=
n: left; vertical-align: middle; padding: 10px; width: 100%;">
                        <table width=3D"100%" border=3D"0" cellpadding=3D"0=
" cellspacing=3D"0">
                            <tr>
                                <td style=3D"font-size: 11px; text-transfor=
m: uppercase; color: #16140C; font-family: Arial, sans-serif !important;">
                                    <span style=3D"font-family: 'Inter', 'O=
pen Sans', Arial, sans-serif !important;">Thursday, November 6 </span>
                                </td>
                            </tr>
                            <tr>
                                <td style=3D"padding: 8px 0 8px; font-size:=
 24px; line-height: 28px; font-weight: 700; color: #16140C; font-family: Ar=
ial, sans-serif !important;">
                                    <span style=3D"font-family: 'Inter', 'O=
pen Sans', Arial, sans-serif !important;">AI Summit series: Employee Servic=
e</span>
                                </td>
                            </tr>
                       =20
                            <tr>
                                <td style=3D"font-size: 11px; text-transfor=
m: uppercase; color: #16140C; font-family: Arial, sans-serif !important;">
                                    <span style=3D"font-family: 'Inter', 'O=
pen Sans', Arial, sans-serif !important;">Zendesk Deep Dive</span>
                                </td>
                            </tr>
                       =20
                        </table>
                    </td>
                </tr>
               =20
                    <tr>
                        <td colspan=3D"2" align=3D"left" style=3D"padding: =
10px; text-align: center;; line-height: 24px; font-size: 16px; color: #1614=
0C; text-align: left; font-family: Arial, sans-serif !important;">
                            <span style=3D"font-family: 'Inter', 'Open Sans=
', Arial, sans-serif !important;">
                               =20
                                    Analytics from AI Agent and Copilot das=
hboards that drive action
                               =20
                            </span>
                        </td>
                    </tr>
                   =20
                       =20
<tr>
    <td colspan=3D"2" align=3D"center" style=3D"padding-top: 10px; text-ali=
gn: center; text-align: center;">
        <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" align=3D"ce=
nter">
            <tr>
                <td align=3D"center" style=3D"font-family: Arial, sans-seri=
f !important;">
                    <a href=3D"https://u13058456.ct.sendgrid.net/ls/click?u=
pn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8TpaGfnwYjuFLr0=
Cx52z3ljS6ud12rP9acx-2Fq-2FViVStzzhqPK0WyV-2BMFUps9PRDwVuuuo-2FeXYxALZuVcGe=
Ep89rDhNRCSiChAr6WI7xCLlXJxjfK7RDEKWzib62XZK1AwrKszEbVvkE8L-2FCSkbJhZG_mAGK=
ExeUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdo=
NFzHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8=
dUPAvR-2FTR-2BhGIoA740WO10d-2B910Q13VU2A6ffXrYE00XRa3lic8ZxEbPRtj4qKl5Dtp30=
dU1w1oIYqPLuFqNGFWhHLGQwAF9XggY5xu-2BS3Ngg3x4kh6wWYen54GSjjcLmVx1PJNxfyXsfd=
NAzzPyMjOsON0Bc-3D" style=3D"background-color: #D1F470; color: #11110D; bor=
der-radius: 16px; cursor: pointer; padding: 14px 28px; font-size: 12px; tex=
t-transform: uppercase; text-decoration: none !important; display: inline-b=
lock; margin: 0; ; font-family: 'Inter', 'Open Sans', Arial, sans-serif !im=
portant;">
                        Get your ticket
                    </a>
                </td>
            </tr>
        </table>
    </td>
</tr>

=20
               =20
            </table>
        </td>
    </tr>
</table>

</td></tr>
                            </table>
                       =20
                    </td></tr>
               =20
                    <tr><td style=3D"padding: 5px 10px;">
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                       =20
                            <table width=3D"100%" border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0">
                                <tr><td style=3D"background-color: #ffffff;=
border-radius: 4px; overflow: hidden;">
                                   =20

=20

<table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0">
    <tr>
        <td style=3D"padding: 15px 15px 30px 15px; background-color: #fffff=
f;border-radius: 4px; overflow: hidden;">
            <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" borde=
r=3D"0">
                <tr>
                    <td align=3D"left" valign=3D"middle" style=3D"padding: =
10px; text-align: left; vertical-align: middle">
                       =20
                                <a href=3D"https://u13058456.ct.sendgrid.ne=
t/ls/click?upn=3Du001.NVTkn9t-2FZdsIPe-2FDatuca3eGGyJuoP0UG4oRzbftQiILdt8Tp=
aGfnwYjuFLr0Cx52z3ljS6ud12rP9acx-2Fq-2FViVStzzhqPK0WyV-2BMFUps9PRDwVuuuo-2F=
eXYxALZuVcGeq4lNxfml-2FAdJ0iSkiubYOTK9lW89Hz4-2F7P58NuQ-2B6jo-3DRyA2_mAGKEx=
eUP7-2BmX9hQloiujhT-2B3BjzfWbESIm2aN4fLzulHLXc9I6y1Zd-2B6p-2BnG6HjnBAUSdoNF=
zHFAf6b-2FytokrbpvjVBDEMrsUf69jWKgEc3jK0rTMPoEoW6lfZ3X5WRX5l-2FXARaBWsyu8dU=
PAvR-2FQIRl7NZrIbsuUoYwhqYjvANa9M6dJ0c8HRiwc8vSd2bhJqSVhdc8RQ4mBYABK0WSx95U=
klcYpJ-2FsfCHcf87FAh-2BPqhWncDTo8VPXBDlG-2FUHdiDWgjNxRjO7qHqB5P-2B-2BtDRJTG=
fgSetFbTDwq2sU5nc-3D" style=3D"text-decoration: none;">
                                    <img border=3D"0" width=3D"100" height=
=3D"100" style=3D"border-radius: 50%;"
                                         src=3D"https://res.cloudinary.com/=
startup-grind/image/upload/c_fill,dpr_2.0,f_auto,g_center,h_100,q_auto:good=
,w_100/v1/gcs/platform-data-zendesk/events/blob_t06BLcx"
                                         alt=3D"">
                                </a>
                       =20
                    </td>
                    <td align=3D"left" valign=3D"middle" style=3D"text-alig=
n: left; vertical-align: middle; padding: 10px; width: 100%;">
                        <table width=3D"100%" border=3D"0" cellpadding=3D"0=
" cellspacing=3D"0">
                            <tr>
                                <td style=3D"font-size: 11px; text-transfor=
m: uppercase; color: #16140C; font-family: Arial, sans-serif !important;">
                                    <span style=3D"font-family: 'Inter', 'O=
pen Sans', Arial, sans-serif !important;">Thursday, November 13 </span>
                                </td>
                            </tr>
                            <tr>
                                <td style=3D"padding: 8px 0 8px; font-size:=
 24px; line-height: 28px; font-weight: 700; color: #16140C; font-family: Ar=
ial, sans-serif !important;">
                                    <span style=3D"font-family: 'Inter', 'O=
pen Sans', Arial, sans-serif !important;">AI Summit series: Contact Center<=
/span>
                                </td>
                            </tr>
                       =20
                            <tr>
                                <td style=3D"font-size: 11px; text-transfor=
m: uppercase; color: #16140C; font-family: Arial, sans-serif !important;">
                                    <span style=3D"font-family: 'Inter', 'O=
pen Sans', Arial, sans-serif !important;">Zendesk Deep Dive</span>
                                </td>
                            </tr>
                       =20
                        </table>
                    </td>
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Gifari Industries - BD Cyber Security Team